Read and Unread email messages

Outlook 2016
New messages that have been received appear in your Outlook mailbox as Unread emails, with a bold blue header and a blue indicator vertical bar on the left. After you open the message, Outlook automatically marks it as Read, changes the bold blue highlight to regular, and hides the blue unread indicator bar:
Read and Unread email messages in Outlook 365

However, if you use the Reading Pane in Outlook for Windows to view messages instead of open them (see more about Reading Pane), you have several options for marking e-mails as Read.

You can also manually switch messages as Read or Unread in Outlook for Windows and Outlook for Web.

Read and Unread options the Reading pane in Outlook for Windows

When you're working in Outlook for Windows, follow these steps to modify or change the Reading Pane settings:

   1.   Open Reading Pane by doing one of the following:

First way:

  • On the File tab, choose Options:
    Options in Outlook 365
  • Do one of the following:
    • In the Outlook Options dialog box, open the Mail tab.

      Note: You can easily open the Mail tab in the Outlook Options dialog box by right-clicking the Mail icon in the Navigation bar and choosing Options... in the popup menu (see more about customizing the Navigation bar in Outlook):

      Mail Options in new Navigation bar Outlook 365   or    Mail Options in Navigation bar Outlook 365

      In the Outlook Options dialog box, on the Mail tab, click the Reading Pane... button:

      Reading pane in Mail Options Outlook 365
    • In the Outlook Options dialog box, open the Advanced tab.

      Note: You can easily open the Advanced tab in the Outlook Options dialog box by right-clicking the More Apps icon in the Navigation bar and choosing Options in the popup menu:

      Advanced Options in new Navigation bar Outlook 365

      In the Outlook Options dialog box, on the Advanced tab, click the Reading Pane... button:

      Reading pane in Advanced Options Outlook 365

Second way:

  • If you use the Simplified ribbon (see more about customizing ribbons), on the View tab, click the Layout button (if you don't see it on the ribbon, click the More commands button - three points to the very right of the ribbon buttons), then select Reading Pane -> Options...:
    Reading Pane options in Simplified ribbon Outlook 365
  • If you use the Classic ribbon, on the View tab, in the Layout group, click the Reading Pane button, then choose Options...:
    Reading Pane options in Classic ribbon Outlook 365

   2.   In the Reading Pane dialog box:

Reading Pane options in Outlook 365
  • If the Mark items as read when viewed in the Reading Pane checkbox is not selected (default), the email will not be marked as Read only when viewed, not when opened.

    If the Mark items as read when viewed in the Reading Pane checkbox is selected, Outlook will mark messages as Read when they have been selected after the specified number of seconds.

    In the Wait {X} seconds before marking an item as read field, enter how many seconds Outlook should wait between the time you click a message in the Reading Pane and the time it is marked as Read. You can choose 0 to mark emails as read immediately after selecting.

  • If the Mark items as read when selection changes checkbox is selected (default), the e-mail will be marked as Read when you select it.

    If the Mark items as read when selection changes checkbox is not selected, Outlook doesn't change the Read / Unread status of the message when you select it unless you manually mark it as read or double-click the message to open it in its own window.

Read and Unread options in Outlook for Web

  • Click on the Settings icon in Outlook 365 for Web Settings button in the upper right corner of the page:
    Settings button in Outlook for Web

    or

    Settings button in popup menu Outlook for Web
  • On the View tab, click the Settings button:
    View settings button in Outlook for Web

In the Settings dialog box, on the Mail tab, in the Message handling group, under Mark as read, choose the option you prefer:

Message handling tab in Settings Outlook for Web
  • Mark displayed items as read as soon as they're selected - the email message will be marked as Read when you view it, not when opened.
  • Mark displayed items as read after 5 seconds - the email message will be marked as Read when viewed for at least 5 seconds.
  • Mark displayed items as read when the selection changes (used by default) - the email message will be marked as Read when you select it.
  • Don't automatically mark as read - the email massage can be marked as Read manually.

Mark messages as Read and Unread in Outlook for Windows

To mark a message as read or unread in Outlook for Windows, select the message or messages for which you want to change the status, then do one of the following:

  • If you use the Simplified ribbon (see more about customizing ribbons), on the Home tab, click the Unread/ Read button (if you don't see it on the ribbon, click the More commands button - three points to the very right of the ribbon buttons):
    Unread/ Read button in Simplified ribbon Outlook 365
  • If you use the Classic ribbon, on the Home tab, in the Tags group, click the Unread/ Read button:
    Unread/ Read button in Classic ribbon Outlook 365
  • Right-click the selection and choose Mark as Read or Mark as Unread in the popup menu:
    Mark as Read in popup menu Outlook 365    Mark as Unread in popup menu Outlook 365
  • Use the shortcuts:
    • Press Ctrl+U to mark the selection as Unread,
    • Press Ctrl+Q to mark the selection as Read.

The message read/unread status is toggled.

Note: You can also hover over a message and click the read or unread indicator bar area:

Unread and Read indicators in messages in Outlook 365

Mark messages as Read and Unread in Outlook for Web

To mark a message as read or unread in Outlook for Web, select the message or messages for which you want to change the status, then do one of the following:

  • If you use the Simplified ribbon (see more about customizing ribbons), on the Home tab, click the Read / Unread button (if you don't see it on the ribbon, click the More commands button - three points to the very right of the ribbon buttons):
    Read / Unread button in Simplified ribbon Outlook for Web
  • If you use the Classic ribbon, on the Home tab, in the Tags group, click the Read / Unread button:
    Read / Unread button in Classic ribbon Outlook for Web
  • Click the Mark as read or Mark as unread icon in the message:
    Unread and Read icons in messages in Outlook for Web
  • Right-click the selection and choose Mark as read or Mark as unread in the popup menu:
    Mark as Read in popup menu Outlook for Web    Mark as Unread in popup menu Outlook for Web
  • Use the shortcuts:
    • Press Ctrl+Q to mark the selection as Read,
    • Press Ctrl+U to mark the selection as Unread.

The message read/unread status is toggled.

Note: You can also hover over a message and click the read or unread indicator bar area:

Unread and Read indicators in messages in Outlook for Web

Mark messages as Read when deleted

To organize you mailbox, Outlook offers one useful option to mark message as Read when you delete it. So, when you delete any Outlook item, it doesn't matter read or unread one, it marks as Read. To customize this option, do the following:

   1.   On the File tab, click Options:

Options in Outlook 365

   2.   In the Outlook Options dialog box, on the Mail tab, under Other:

Mark messages as read when deleted in Outlook 365 Options
  • Select the Mark messages as read when deleted checkbox to mark all deleted items as read,
  • Clear the Mark messages as read when deleted checkbox (default) to leave all items without changing their statuses when deleted.

See also this tip in French: Comment contrôler la manière dont le volet de lecture marque les courriers électroniques comme lus.

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